| Issue ID | 1038498 |
| Internal NHTSA # | 10563475 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2009 |
| File date | 06/02/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Received safty recall notice #n49/nhtsa 13v-529, on dec. 26, 2013, & told to bring to dealer after jan. 6. Was to leave for fla. !/4/14 with 14k 5th wheel. Went to dealer on 12/29, & was told no parts till after 1/6. Took trip, & took truck to vero dodge in fla. As i would be in the area till 3. 25/14. Truck was inspected & i was told a 20 week back order on parts. I called riverhead dodge in n. Y. & was told that there was in fact a 20week back order & i would be put on a list. I am now 1400 miles from home in an unsafe , that dodge says they can't, or wont, fix & need to tow a 14k 5th wheel home. I was told "be careful l driving home". |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AQUEBOGUE, NY |
| VIN pattern | 3D7MX38L19GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |