| Issue ID | 881755 |
| Internal NHTSA # | 10425552 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2008 |
| File date | 20/08/09 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | When greasing the front tie rod ends the right tie rod end does not allow grease to get into the fitting. Called the local dodge dealership, zimmerman motors in sunbury, pa, who said that i need to bring the vehicle in for an inspection of the problem and that i would have to pay for the inspection. They also told me that if that tie rod had to be replaced they do not just replace that particular part, it now is part of a $500 repair kit. This pricing does not include the installation of the components. So i then called dodge 1-866-726-4636 and created case 21303145. The service specialist confirmed that i would have to pay for the inspection and they might help me out with the pricing of the part. The truck has not gone in for the inspection. I now have several issues with dodge. 1. There is a recall for the left tie rod on certain dodge ram trucks. Since my truck is not part of that recall it is my responsibility to have this repaired, but dodge knows that they have a problem with this tie rod assembly since they have a $500 repair kit. 2. My opinion is that eventually this part will fail if grease does not get into the fitting. 3. I should not have to pay for the inspection since dodge knows that they have issues with the steering components. *kb |
| Vehicle Mileage at Failure | 74890 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DALMATIA, PA |
| VIN pattern | 3D7MX48A78GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |