| Issue ID | 797756 |
| Internal NHTSA # | 10339619 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2008 |
| File date | 11/12/08 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I have a 2008 dodge ram 3500, @ 63,000km i started to experience violent shaking of the front end. Brought the vehicle to dodge and they said it was a sticky steering stabilizer. The service manager said that they changed the steering stabilizer and sent me on my way. A week later i had the same shake happen and got under and looked at the truck. Turns out they had just greased the steering stabilizer shaft... I went back and complained and they gave me the run around so i decided to add a few aftermarket parts. They helped for a while but the shake came back. Took the vehicle back to dodge and said all the suspension/steering components were within factory specs and basically told me i was imagining it. I told them to test drive the vehicle @ 110 km/h which is the posted speed limit where i always get the shake, and they flat out told me the tech's will not drive a vehicle over 100 km/h. I ended up having the entire front end replaced on the truck only to still have the problem and the dealers won't even entertain taking a look at it since i'm out of my warranty but have been having the problem for the last 60,000km's. |
| Vehicle Mileage at Failure | 63500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CALGARY, 00 |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 110 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |