| Issue ID | 1314786 |
| Internal NHTSA # | 10903455 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2007 |
| File date | 28/08/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | We bought the truck out of state from the chrysler dealership in bonham tx and they claimed it was a low mileage truck, with no issues. It had been purchased new from them, all services done and then traded-in for a new truck. We asked to have an outside inspector check it out but was unable to locate one from the small town area within the allotted time they wanted us to pick it up. When we went to get the truck, it went for a short text ride and then completed paperwork and rushed out the door. We had assumed that the dealer did a complete overall inspection and repair of any issues with the truck. On our way back to ca the truck water pump had broke causing the serpentine belt to fall off and loose steering almost causing the truck to wreck. We towed it to a repair facility where they fixed the pump and told us that there may also be a transmission issue. So the next day we went to the closest chrysler dealership to have it checked out. They ok'ed the trans and we purchased an chrysler warranty (because of the low miles & year) since we had bought it from a dealer (in tx) the truck was eligible for 48k/4 yrs coverage. A few days (2. 4k miles later) the "check engine light" came on. We asked our local dealer to check the truck out to see what other issues it may have. The code was for the cam positioning sensor (covered by the warranty) and the dealer found other items including: needing new brakes all around, 4x drivetrain service, injector flush, air, fuel and oil filters that i have to pay for. The main issue: the front end with a bad steering box, tie rod ends and upper/lower ball joints need to be replaced. The chrysler rep said it is an pre-existing condition and won't cover the parts/labor. Both the warranty issuing dealership and my local dealership told me they would not have sold the truck in that condition. Are these covered under a recall? |
| Vehicle Mileage at Failure | 74200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEXINGTON, KY |
| VIN pattern | 3D3MX49C37GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |