| Issue ID | 554702 |
| Internal NHTSA # | 10131632 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2005 |
| File date | 04/08/05 |
| Component | STEERING:GEAR BOX (OTHER THAN RACK AND PINION |
| Product type code | VEHICLE |
| Description of the problem | A week before taking in my 2005 ram 2500 truck to have it looked at, i noticed that the steering had changed. The truck wandered, there was a vibration in the steering wheel, and mid way through a turn the steering wheel would lock up. Three days before taking in my truck into the dealer, the steering gear box started to make a growling noise. After taking my truck in to have it looked at, the ase tech that was given to work order for my truck declared it safe for road use. 8 hours later after pleading with the head service manager to take my truck for a road test, the steering gear box that was deemed safe by the ase tech was condemned by the head service manager. To date the new steering gear box is on order from another dealership even after i was told by the service managers at john elway dodge that the part was in stock. *jb |
| Vehicle Mileage at Failure | 6500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AURORA, CO |
| VIN pattern | 3D7KS28C45GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 04/04/05 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | MAN |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | JOHN ELWAY DODGE |
| Dealer's telephone number | |
| Dealer's city | ENGLEWOOD |
| Dealer's state code | CO |
| Dealer's ZIP code |