| Issue ID | 1165175 |
| Internal NHTSA # | 10693316 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2004 |
| File date | 01/01/15 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | My dodge has had a problem with the blend doors for quite some time in my truck. It will not go to defrost so when i drive my windshield fogs up and this relates to me having to pull over so that i do not get into an accident. It is a safety issue that needs to be addressed by the manufacturer. They use a plastic piece for the blend door that breaks and wont let the vents open or close. It is ridiculous and cheap part. The prongs are not even matched up you have a 5 prong on the actuator switch that goes into a 3 prong. The friction causes it to break. A dealer will charge the customer upwards of $1200 to fix because they have to pull the whole vent box out. There are numerous dodge forums that address this issue as well. In order to get the word out to you guys i'm making this complaint. Deaths can happen because of this cheap engineering that needs to be fixed and my truck is 2004. I do not believe dodge has addressed the issue as of yet they are still using the same cheap parts even thought 1000's of people have complained, but possibly not to you guys. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LITTLETON , CO |
| VIN pattern | 3D7LU38C44GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |