| Issue ID | 802407 |
| Internal NHTSA # | 10343567 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2004 |
| File date | 16/07/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 dodge ram 3500. The contact stated when driving over a bump at speeds of 50 mph and above, the vehicle would shake violently and the vehicle would become very difficult to steer. The contact stated he would have to brake to a full stop to prevent the failure. The vehicle was taken to an authorized dealer but the dealer was unable to duplicate the failure. The vehicle was not repaired. The failure persisted whenever the contact was driving above 50 mph over a bumpy road surface. The vin was not available. The failure mileage was 150,000 and the current mileage was 178,000. |
| Vehicle Mileage at Failure | 150000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CURRIE, NC |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |