| Issue ID | 1053718 |
| Internal NHTSA # | 10576870 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2004 |
| File date | 11/11/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I bought this 2004 dodge 3500 ram truck used in may 2011. I was driving my 2004 dodge 3500 ram truck in town when the left tie rod stud broke. I was stopped at a stop sign 1/2 block from my home and as i started out and turned right the tie rod stud broke. This occurred november 11, 2012. I had my vehicle towed to my home using my aaa wrecker service. There is no chrysler-dodge dealership in the town where i live, so i went to the local auto parts store to get the new left tie rod. The parts store did not have a tie rod for my vehicle and the counter person called the parts department at lithia chrysler dodge in billings, mt and ordered a new left tie rod, (mopar part no. 68038054ad). I received the left tie rod on november 12, 2012 for which i paid $131. 07 for which i have the receipt. I installed the new mopar tie rod and set the toe-in. I still have the broken left tie rod. On jan 15, 2014, i received the n62 recall notice for the left tie rod stud may fracture and the recall notice also stated my vehicle needed h46 done. I could find no history of the left tie rod being replaced, prior to the new one i put on myself, so i assume the tie rod was original from the factory. I did file a claim with chrysler (case #24530878), but they denied the claim because i could not prove the broken tie rod had been replaced with a mopar part. My concern is why the tie rod broke and if that means the factory tie rods are defective. I had recalls l16/h46/n62 completed on february 26, 2014. The dealership replaced all the steering linkage and the left tie rod assembly. |
| Vehicle Mileage at Failure | 151849 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARDIN, MT |
| VIN pattern | 3D7LU38C84GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |