| Issue ID | 632294 |
| Internal NHTSA # | 10192562 |
| Manufacurer | CHRYSLER LLC |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2004 |
| File date | 04/11/04 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 dodge ram 3500. The contact stated that the gears shift from park to reverse, causing the vehicle to roll without warning. The first incident occurred when the parked vehicle suddenly rolled and struck a concrete pillar. The contact called the manufacturer about the failure and a representative inspected the vehicle. The representative was unable to find any failures. One year later, the contact received recall letter # 05v462000 (power train:automatic transmission). The dealer stated that many customers are removing the remedy because it does not help. The contact also stated that her husband was involved in a crash during one of the failures and injured his back. The vehicle has sustained damage during three out of the four failures. The current mileage is 90,000 and failure mileage was 300. |
| Vehicle Mileage at Failure | 300 |
| Number of Occurences | 4 |
| Source of the issue | HOTLINE VOQ |
| City and State | AUSTIN, TX |
| VIN pattern | 3D7LA38CX4GXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 16/04/04 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | WIESNER DODGE |
| Dealer's telephone number | |
| Dealer's city | TOMBALL |
| Dealer's state code | TX |
| Dealer's ZIP code |