| Issue ID | 1137159 |
| Internal NHTSA # | 10662164 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2004 |
| File date | 03/12/12 |
| Component | EQUIPMENT ADAPTIVE |
| Product type code | VEHICLE |
| Description of the problem | The blend door that works the defroster for the windshield is faulty due to poor engineering. In cold weather this could cause serious accidents due to build up of snow and ice on the windshield. Dodge uses cheap parts for the blend door primarily plastic faulty parts. The mechanism that opens and closes the blend door wears out the two pieces that fit together. This causes either the plastic piece to break completely or just continue to rotate without opening or closing the blend door. Dodge will notrecall this because in order to do it right they have to pull the whole ventilation box and heater core out of the vehicle. However they would like to charge customers upwards of $1000-1400 to fix it. Please look into this there are numerous complaints all over the internet about dodge and their faulty blend doors not working due to poor engineering and cheap parts. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LITTLETON , CO |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |