| Issue ID | 1474675 |
| Internal NHTSA # | 11102016 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 3500 |
| Model Year | 2004 |
| File date | 15/06/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | "takata recall" i have attempted to get my airbag replaced and the dealership states that they cannot work on the vehicle because it has aftermarket wiring. The wiring is not attached to the airbag and should have no impact on the ability of a replacement airbag working. The current fix they desire is for me to find a shop of some kind that removes head units and have them remove at my cost, and then have the airbag installed and then have the head unit re-installed at my cost. I purchased the vehicle as is a little over a year ago. I just want my truck to be safe for my family to be in. My current case number with dodge customer service is 34528836. Please help me get this fixed. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JACKSONVILLE, FL |
| VIN pattern | 3D7LU38C54GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |