| Issue ID | 1211465 |
| Internal NHTSA # | 10749691 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2009 |
| File date | 15/04/15 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 dodge ram 2500. While driving at approximately 65 mph, the vehicle lost power steering and vibrated. The contact stated that this was a recurring failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 165,000. Updated 09/18/15*lj the consumer stated when he hit a pot hole or dip in the road, the steering wheel would shake violently, along with the entire truck. The consumer stated he had no control over the vehicle. Updated 09/22/15*jb.... Updated 10-27-15 *bf the consumer stated he replaced the ball joints, shocks and steering dampener. It remedied the problem some, but he could still feel a light shimmy in the steering wheel which progressed for several months. The consumer wanted to participate in the buy back program. Updated 01/05/16. *jb the consumer stated the manufacturer would not buy the vehicle back at the kelly blue book value. *js *cn |
| Vehicle Mileage at Failure | 165000 |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | KANSAS CITY, MO |
| VIN pattern | 3D7KS28T89GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/03/14 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |