| Issue ID | 939709 |
| Internal NHTSA # | 10474128 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2009 |
| File date | 04/09/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 dodge ram 2500. The contact received a recall notice for nhtsa campaign id number: 11v350000 (steering: linkages: tie rod assembly). The vehicle was taken to the dealer who stated that the tie rod did not need to be replaced. The vehicle was then taken to an auto body shop for a paint job, who notified him that the tie rod broke and needed to be replace. The manufacturer was made aware of the failure but refused to reimburse the contact for the cost of the repairs. The failure mileage was 61,000. |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PORT CHARLOTTE, FL |
| VIN pattern | 3D7KS28L19GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |