| Issue ID | 1081639 |
| Internal NHTSA # | 10606704 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2009 |
| File date | 01/12/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Recall n49 / nhtsa 13v-529 i have been waiting to get the recall work done on my 2009 dodge ram 2500 since december 1 2013. My local dodge dealer, (don k dodge chrysler and jeep in whitefish montana) said they put me on a list of customers for the same recall. I have stopped in once a month (6 times) since i was put on the list. During my last visit, i was told by the service manager that there were 137 people in line ahead of me. The service manager also informed me that dodge is only allowing them parts to do one recall repair every two weeks. From my calculations, that puts my wife, three kids and i 5. 25 years of at risk driving before my truck will be able to have the defective parts replaced. I would like my truck to be repaired as soon as possible, as i cannot afford to buy another one. 7 months of waiting to find out it will be 5 more years is not reasonable at all. I sincerely hope to get this issue resolved in the near future. Thanks for your time. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBIA FALLS, MT |
| VIN pattern | 3D7KS28L79GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |