| Issue ID | 1023332 |
| Internal NHTSA # | 10552571 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2009 |
| File date | 03/11/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | A few weeks ago my check engine light came on. Advance auto parts said an error code for the turbo charger was present. I have 43900 miles on the engine. Dealer told me it was not critical and i made an appt. Before bringing it back, a new code stated dpf filter full 100%. Brought it to the dealer and was told the dpf needed regeneration and would cost $150+. New trucks give warnings of 25%/50%/100% and "change driving habits". Apparently diesels shouldn't be driven in town w/overdrive. Instead we need to pull heavy loads. The only option: drive on the highway in 4th gear to bring rpms to at least 2500 rpm every so often! Plus, the turbo charger apparently was clogged because i don't use the diesel automatic deceleration brake when not pulling a trailer. The dealer had to order some type of additive to clean the turbo charger and they did 3 cleanings with 3 cans of cleaner on a machine to let the engine run. The manager didn't charge me to do the cleaning since they were inter-related and happened together. Otherwise, there would have been another diagnostic charge and cleaning charge that took two hours to do. I asked if dodge was planning an upgrade to the onboard computer to provide those pre-warnings for the dpf filter. The svc mgr said no. Why not? From all i read, if the dpf filters gets to 100% it can damage the system. To replace the dpf, it and the catalytic converter would need to be replaced at a cost in the $5-6000! So, the only option is to periodically have them check the status using a diagnostic at a cost of $95 but likely, would not show anything until it gets to 100% full. This is ridiculous since they should be able to do a program upgrade to warn about the dpf filter as well as the turbocharger levels of soot. I bought the truck to pull an rv and only pull it every 6 months or so. Why pay $45,000 for a truck if you can't drive it around town. |
| Vehicle Mileage at Failure | 43900 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRUNSWICK, GA |
| VIN pattern | 3D7KR28L19GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
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| Location of tire code | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
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| Dealer's name | |
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