| Issue ID | 774841 |
| Internal NHTSA # | 10317991 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2009 |
| File date | 18/04/09 |
| Component | ENGINE AND ENGINE COOLING:ENGINE:DIESEL |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2009 dodge ram 2500. The contact noticed the dpf indicator on the dashboard. She checked the owner's manual and it stated that when that light illuminated, the dpf needed to be cleaned and if not, the vehicle could catch fire. She took the vehicle to the dealer who upgraded the software and told her that if they did anything other than that, the warranty would be void. The vehicle had not been repaired at the time of the complaint. She sent an email to the manufacturer and was currently awaiting a response. The current mileage was approximately 17,000. The failure mileage was approximately 7,000. Updated 5/6/10 *cn updated 06/18/10 |
| Vehicle Mileage at Failure | 7500 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | WHEATLAND, WY |
| VIN pattern | 3D7KS28L19GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/04/09 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |