| Issue ID | 1040608 |
| Internal NHTSA # | 10564915 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2008 |
| File date | 06/01/12 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | Received recall - left side ball stud to replace. Called local dealer jan 6. Instructed to call back in 7 - 10 days - called back jan 13 -- told to come in, so not need appointment. ( 45 miles to dealer one way) visited dealer on jan 14th - looked at truck and informed me that they had to order parts. -- called jan 24th - will call us in a couple of days, no call. Called feb 4th - told our parts were not in and did not know when the parts would be in. Informed that chrysler was only giving the dealer one set a week. To date (feb 19th, 2014) we have not received a call from dealer, replacement is not completed. Note: notification stated that the ball stud on my truck may fracture under certain driving conditions and this could cause a loss of directional control and or crash without warning. To me this is serious and needs attention ! This truck is used to haul cattle & horses & farm duty. I am concerned. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPRAGUE RIVER, OR |
| VIN pattern | 3D7KS28A78GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |