| Issue ID | 874791 |
| Internal NHTSA # | 10418330 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2008 |
| File date | 10/01/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 dodge ram 2500. The contact stated that while driving approximately 5 mph, the steering wheel seized and became stiff, making it difficult to steer and maneuver the vehicle. In addition, the contact noticed a clunking noise and a vibration in the steering column. After pulling the steering wheel and depressing the brake pedal, the steering began to function as normal. The failure occurred intermittently while driving at various speeds. The vehicle was taken to an independent mechanic for diagnostics, where the mechanic stated that the outer ball joints were wearing abnormally and the steering shaft and linkages were loose. The dealer was made aware of the failure, but stated that the part was on a national back order and not available. The vehicle was not repaired. The approximate failure mileage was 38,000. |
| Vehicle Mileage at Failure | 38000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | DALLAS , OR |
| VIN pattern | 3D7KS29A18GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |