| Issue ID | 774153 |
| Internal NHTSA # | 10317417 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2008 |
| File date | 01/03/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). I own a 2008 dodge ram 2500 heavy duty pickup on march 1, 2010 at 6:15 going down w main street a straight road my vehicle lost steering control and started to veer to the left into the opposing lane and then to go off road. I was driving at apprx 20-25 miles per hr . I have learned there is a recall h46 thru chrysler but they are telling me my vehicles dirty and warranty ran out at 36,000 miles i have 46,000 miles. I have had many conversations with chrysler and they tell me to go thru my insurance the say i hit curb. That only happened after the fact that the steering had no control . I was told by the dealer paul service person that it has a recall for something within a part in the steering linkage but it will not be covered and chrysler has a new or redesigned steering linkage that can only be purchased $1350. 00. The recall states during a prior service appt a mopar service part steering linkage may been installed on your truck [xxx] the drag link inner joint may fracture under certain driving conditions this could result in a loss of steering which cause a crash without warning also steering damper bracket at the tie rod may loosen ,the legal department at chrysler is where my claim is there # is 1 248 944-7084 and they are sending a inspector to look at this [xxx]. Please help me i have missed 2 days of work and have no vehicle or rental and my twin daughters that are 12 have to walk home from bus stop about a half mile on a country road, not safe please help me ! [xxx] |
| Vehicle Mileage at Failure | 41000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | REERDERS, PW |
| VIN pattern | 3D7KS28D08GXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |