| Issue ID | 1311011 |
| Internal NHTSA # | 10897597 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2008 |
| File date | 16/02/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 dodge ram 2500. The contact received notification of nhtsa campaign numbers: 11v350000 (steering) and 13v529000 (steering). The contact opted for the buy back program. The contact stated that the dealer and manufacturer were notified and a check was written by the dealer; however, when the vehicle was taken to the dealer, the dealer demanded that the windshield and front passenger side fender be repaired at the owner's expense. The contact stated that the third party inspector was supposed to offer them a deduction to the re-purchase offer; however, the third party inspector was never scheduled by the manufacturer. The contact phoned the program administration/administrator; however, was unable to make contact. The contact had not experienced a failure. Parts distribution disconnect. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LANDER, WY |
| VIN pattern | 3D7KS26D58GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |