| Issue ID | 1371890 |
| Internal NHTSA # | 10979231 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2008 |
| File date | 06/04/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Three weeks ago truck was taken to crown chrysler dodge in cleveland tn for brake and rotor replacement on all four wheels. After repairs made, drunk driven off lot and noted to have a loud squeak every time brake pedal pressed. Dealer notified and told us to keep driving for a week and pads and rotor should mesh together and squeak will go away. This did not happen, truck taken back to dealer, dealer erin specter and stated could find nothing wrong except groove in rotor caused by possibly a pebble. Due to not feeling truth being told by this dealer, truck taken to dodge dealer in athens and had breaks inspected. To our disbelief, we were told brake pads were flaking and chipping. We contacted dodge dealer in cleveland tn for a refund for faulty product but have yet to receive satisfactory resolution. Dodge coorporate contacted and complaint filed. Cleveland dealer states we have them permission to use third party brake pads, which is not true and they have yet to produce any proof that this is true. I took my dodge to dealer for mopar parts and got third party defective parts. Pictures of three week old pads included. |
| Vehicle Mileage at Failure | 77000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CLEVELAND, TN |
| VIN pattern | 3D7KS28A88GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |