| Issue ID | 718924 |
| Internal NHTSA # | 10264210 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2008 |
| File date | 20/03/09 |
| Component | POWER TRAIN:DRIVELINE:UNIVERSAL JOINT |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2008 dodge ram 2500. While driving 35 mph, the driver's side u-joint axle failed, which jammed the steering wheel to the right. The contact crashed the vehicle into a telephone pole. He was not injured and a police report was filed. The vehicle was towed to a repair shop. The dealer advised him to call the dodge manufacturer and his insurance company. The manufacturer sent an investigator to inspect the vehicle. The contact then received a letter stating that the failure occurred after he struck the telephone pole; however, he stated that the axle failed prior to the crash. The vehicle is currently being repaired. The failure mileage was 26,177. The consumer believed the u-joints failed due to lack of grease. When the u-joint broke, the axles binded with each other and the axle jammed the spindle making it difficult to steer the vehicle back to the center. . The consumer complained of a noise days prior to the accident, but was told nothing was wrong. Updated 04/22/09.*jb updated 05/04/09 *bf the consumer stated he heard a banging noise in the left front of the vehicle. Right after the noise, the steering went to the right and he jumped the curb. After the accident, the consumer noticed 2 parts from his vehicle were on the street. The parts were 2 ears off the left front axle u-joint. One was male and the other was a female and they were stuck together. Updated 05/04/09.*jb |
| Vehicle Mileage at Failure | 26177 |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | EYNON, PA |
| VIN pattern | 3D7KS28DX8GXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |