| Issue ID | 880641 |
| Internal NHTSA # | 10424596 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2008 |
| File date | 13/07/11 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | I took my 2008 dodge 2500 into the dealer after experiencing a "pop" sensation in the front end at low speed (5-10mph). The dealer stated that both tie rod ends where worn out as well as both upper and lower ball joints. I spoke with the manager as the truck is out of warranty and he stated this was normal wear and tear. I then contacted the chrysler help line. Initially they gave the impression that they may be able to assist me with this problem. However in a return phone call, they stated they could not do anything because of the mileage. Of course i asked them how was it possible for the whole front end to be shot at 70,000 miles when it was suppose to have a heavy duty suspension as it is a diesel and the truck has never hauled any kind of weight or been off road. The other point i made with them was they know they have a problem because in order to replace the tie rod ends, you have to replace the whole assembly from the tie rod ends all the way to the pittman arm because it was redesigned. Go figure! Additionally i have had the turbo charger replaced twice because the dealer said the unit was bad. My main concern now is the steering as it is going to cost me $2500. 00 to correct and i do not have that laying around. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VIRGINIA BEACH, VA |
| VIN pattern | 3D7KS29A88GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |