| Issue ID | 688570 |
| Internal NHTSA # | 10238661 |
| Manufacurer | CHRYSLER LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2008 |
| File date | 18/10/07 |
| Component | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I took delivery of my dodge 2500 mega cab pickup with the cummins 6. 7 diesel motor. Almost since the first day, i have had the truck back to the service department at the dealer for a failing emission system. The dpf and regeneration system is constantly clogging and rendering my vehicle undrivable. When this occurs, i return to the dealer, have the part cleaned, or replaced, and i am told that it will occur again. According to my dealers service manager, and dodge, there is no known fix for this problem. Upon speaking to dodge customer service regarding a buyback of my vehicle, i have been hung up on, put on hold for hours, told my dealer has to buy it back, or told to hire a lawyer. When researching this matter, i have found that i am not alone with these types of problems with the new 6. 7 dodge trucks. I need to know what recourse i have in this matter with dodge, or my dealer directly. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OCEANPORT, NJ |
| VIN pattern | 3D3KS29A68GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |