| Issue ID | 1211438 |
| Internal NHTSA # | 10749672 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2007 |
| File date | 20/11/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Nov. 2012 i bought my 2007 dodge ram truck 2500 for $21,000 soon after, we realized it had some front end problems. I took it for a front end alignment the following month - which did not improve the front end steering looseness, vibration and "clunking". I took it into a large, local tire/ front end service business for an evaluation. The first thing they told me is what everyone was telling me, " these dodge trucks are known for bad front ends". They did however, then tell me that the truck would need almost $1,000 worth of work to make it right. I did not have them do the repairs because i could not afford it, i had been told by so many that this was normal for dodge trucks and i thought i should get another opinion later. The truck has three open safety recalls on it. I took it to our local dodge dealership so the service writer could look at the front end (came out to the parking lot and looked at it) she said that it did need steering recall repairs. I asked that parts be ordered for that, plus airbag for the third recall. She said she didn't have any parts, "the manufacturer only sends us a few parts a month so whoever is on the top of the list will get a call when the parts are available". I left my name/number. When i bought the truck it had 64,650 miles and now, three years later only 67,900. I drive it only locally because i don't trust it, the steering is unpredictable, loose, clunky and has too much play in the wheel. When getting up to 50 mph or so, it vibrates also. I want this truck to be included in the chrysler/dodge buy back plan or the class action suite brought by the owner of a 2007 dodge ram 3500 for the "death shake" at higher speeds. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 64900 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEYERS CAVE, VA |
| VIN pattern | 1D7KS28D57JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |