| Issue ID | 1043597 |
| Internal NHTSA # | 10566874 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2007 |
| File date | 23/02/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I received a recall notice in the mail and took my truck to the dealer who preceded to tell me that it did not apply to my truck , so when my 16 year left the dealership 2 days later she was driving down the road and it started shaking uncontrollably and she heard a snap and lost control of the steering and hit a guardrail and wrecked, if not for the guardrail she would have went down a six ft embankment and been injured. She had just driven on the interstate and if she had been on it she probably would have died. I do not appreciate the dealer putting my daughter in this kind of danger, when i contacted them about this they said well, we are only sent 1 every 7 days and they are 30 people in front of you. This excuse is unacceptable and my child could have been killed. I had to pay 933. 00 for repairs and i expect to be reimbursed for these repairs. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GAFFNEY, SC |
| VIN pattern | 3D7KS28DX7GXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |