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2007 Dodge RAM 2500 Electrical System Problems, Complaints and Defects

Issue ID	842138
Internal NHTSA #	10379994
Manufacurer	CHRYSLER GROUP LLC
Brand	DODGE
Model	RAM 2500
Model Year	2007
File date	24/01/11
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	2007 dodge 2500 4wd pickup truck. Vehicle has internal antitheft system that includes a micor chip in each ignition key and a wireless control module (wcm) in the steering column. Failure to use an ignition key with a properly coded chip results in vehicle not starting. Problem is with the wcm in the steering column. Without warning or any indication or previous problems, the wcm fails which prevents the vehicle from starting. In my case the truck was parked in parking lot for 5 minutes and upon return simply would not start. Towed vehicle to dealer and the wcm was diagnosed and replaced. Research shows that the wcm in multiple different chrysler vehicles has been reported by thousands of owners to have faulted requiring repair. Although wcm is replaced it often fails again. Chrysler service bulletin states that the cause of failure is the result if a static electric discharge that occurs when the driver inserts the key into the ignition and often occurs during cold dry days when static buildup is prevalent. The static charge causes the wcm to permanently fail and require replacement. Failures have also been reported with new wcm within days of replacement. Although chrysler makes repairs, if the vehicle is out of warranty the owner must pay for parts labor and often towing. Since the wcm has an obvious problem and commonly fails as a result of a natural occurrence, it is obvious that the wcm component is of faulty design and should be redesigned and hardened against failure. Although chrysler clearly states they are aware of problem and know the cause they refuse to make design corrections and thereby make thousands of dollars by providing thousands of repairs annually for a recurring problem that should be fixed through uses of a redesigned part. Research also reveals that the failure of the wcm can occur while the vehicle is on motion causing the engine to shut down. This results in loss of braking ability which could result in a crash.
Vehicle Mileage at Failure	70100
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	DOWNINGTOWN, PA
VIN pattern	3D7KS28D77GXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type	4WD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDD2120546L014736 WF0GXXGAJG9R15335 WVWZZZ1JZ1W562495 WAUZZZ4G5GN041369 KNAPB812XF7715226 3FTTW8BA8TRA43070 1GCEC14R4TZ136112 SJNFANJ11U1795041 SCBFE63V2CC070555 NMTBW20E70R024791 WVWZZZ1KZ9W835727 WDBKK65F32F268106

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2007 Dodge RAM 2500 Electrical System Problems, Complaints and Defects, Recalls and Failures

2007 Dodge RAM 2500 Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?