| Issue ID | 797544 |
| Internal NHTSA # | 10339465 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2006 |
| File date | 11/06/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I drive a 2006 dodge ram 2500 4x4 megacab. I purchased the truck brand new in june 2006. As it stands i have around 65,600 miles on the truck. I was driving down the interstate on june 11, 2010 when i hit a bump doing 70 mph. When i hit the bump it felt as if i had a flat or a tire loose, i could barely control the truck and after i slowed to 40 mph i could steer the truck again. I pulled over and checked to make sure no damage was done. This happened several more times during my trip, each time the truck shook violently and i couldn't control it until i slowed down to about 40 mph. The first time that day, i was lucky to be near a dodge dealer who looked at it and informed it should be safe to drive until i could get to my destination to have it looked it. He informed me of a chrysler technical service bulletin number 22-005-06 issued on october 6, 2006. I have never seen this document before this day. Took it to a dealership after i got to my destination to check the problem and the same technical safety bulletin from chrysler was once again shown to me, and i was informed that the problems listed in the bulletin had worn out my ball joints and that was what was causing my issues which have totaled to cost around $3000. We called chrysler customer service and they have refused to call me back, but they have contacted the dealership to inform them that all this was normal wear and tear and that they would only cover $500 worth of parts. Now if this was normal wear and tear, why wasn't i as a customer ever notified at any time i brought my truck in for service at any of their dealerships of this issue so it could be checked? Furthermore, why wasn't anyone notified when this came to light in october 2006? This is in my opinion a safety issue. Had i been pulling a loaded trailer behind this truck (as it's designed to do), who knows what type of accident i would've had? |
| Vehicle Mileage at Failure | 64000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAYETTEVILLE, NC |
| VIN pattern | 3D7KS29CX6GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |