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2005 Dodge RAM 2500 Suspension Front Control Arm Upper Ball Joint Problems, Complaints and Defects

Issue ID	543740
Internal NHTSA #	10122286
Manufacurer	CHRYSLER GROUP LLC
Brand	DODGE
Model	RAM 2500
Model Year	2005
File date	27/05/05
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Product type code	VEHICLE
Description of the problem	I recently got my 2003 dodge ram p/u 2500 2wd inspected. I was told that my front end squeaks and this is due to no ball joint grease. This vehicle has 16000 miles on it. I was told that i had a warranty problem. I contacted the dealer and they set me up for an appointment yesterday. I stopped in and explained what i was told. The person that wrote up my work order advised me that chrysler frowns upon them stating this fact in the work order and instead, he wrote that the complaint was ball joint noise poss. Loose balljoint. During this stage, the service manager spoke up and told me that they had just put both upper and lower balljoints in a 2004 truck which is a year newer than mine. The dealer later contacted me and agreed with the original diagnosis by the inspection station, and indicated that both the upper and lower ball joints needed to be replaced and this would be under warranty. He then explained that the parts are on a national back order. I was told to pick up my truck and they would call me when the parts came in. When i picked up the vehicle this morning 5/27, the service manager spoke to me regarding the national back order and stated, does that tell you that theres a problem with the particular part! My concern here is that i would not expect to even consider this part to wear out for 50k-80k miles under normal use. Given that these parts need replacement now, i should expect to replace these parts 10 times or more over the life of the vehicle since there aren't any grease fittings on them so that i could replenish the grease. Could you please advise me if this is something that you are aware of and dealing with? Thank you for your consideration
Vehicle Mileage at Failure	16600
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LIVERPOOL, NY
VIN pattern	3D7KA26D13GXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	25/03/03
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	8
Drive train type	RWD
Transmission type	AUTO
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	BURDICK DRIVERS VILLAGE
Dealer's telephone number	315-599-3846
Dealer's city	CICERO
Dealer's state code	NY
Dealer's ZIP code	13039

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

LZZ5BXVF3SN448034 VSX000073P4238671 JTFBU73J35B702368 U5YPU81BANL029713 LFBGEV077PJD95558 0YVTMK2042A221237 WF0JXXGAJJ9P32207 U5YPV81BGRL228878 WBANA51090B030050 SB1ZS3JE80E189033 W0L6WZU1AH9608808 4T1BZ1HK7KU029495

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2005 Dodge RAM 2500 Suspension Front Control Arm Upper Ball Joint Problems, Complaints and Defects, Recalls and Failures

2005 Dodge RAM 2500 Suspension Front Control Arm Upper Ball Joint Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?