| Issue ID | 1044413 |
| Internal NHTSA # | 10567531 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2005 |
| File date | 01/03/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Any time i would hit uneven pavement (bridge approach, pothole, dip in road, edge of shoulder) my truck would go into a violent and uncontrollable shaking. This occurred on a regular basis. Each time, i would not be able to regain control until the speed of the vehicle slowed to approx. 15 or 20 mph. If on a straight stretch of road, it would hold straight until i regained control. If in a curve, the truck would either cross over or run off the road. When describing the symptoms to multiple dodge dealers, they referred to the issue as the "dodge death wobble". I have received two notices from dodge/chrysler regarding recalls. On the first recall, upon inspection, i was told that my truck did not qualify. By the time the second recall was released, i had already replaced all of my steering linkage to a new chrysler/mopar design. This upgrade was completed because dodge no longer offered parts for the 2003-2008 models and the only factory support parts option was to put 2009 steering linkage on an older truck. Per the recall notice, i submitted my service records and charges to chrysler for reimbursement. My total cost to replace my steering linkage was approximately $715. The upgraded steering linkage has prevented loss of control from occurring again. I was contacted by phone and advised that my vehicle was not repaired with mopar parts and i needed to submit additional service records. When i challenged this feedback and asked to speak with a member of management, i was placed on hold when the representative then returned to advise that my truck did not qualify for the recall because it was not originally built with the defective parts. I again asked to speak with a member of management and was told i could not do so. I was told that i would be placed on a request list and should expect to hear back from someone within 24 hours. |
| Vehicle Mileage at Failure | 160000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARYVILLE, MO |
| VIN pattern | 3D7KS28CX5GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |