| Issue ID | 827419 |
| Internal NHTSA # | 10365421 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2005 |
| File date | 01/03/07 |
| Component | FUEL SYSTEM, DIESEL |
| Product type code | VEHICLE |
| Description of the problem | 2005 dodge 2500 diesel. Starting at aprox. 27,000 miles, the truck began to idle roughly and was increasingly harder to start. At about 30k miles, the truck was taken to the dealership for repair. After about a week, the dealership informed us that the fuel was not diesel in the truck, and they did not know what it was. In fact it was diesel from our very own tank, and our fuel salesman told them it was ulsd, with a mountain dew appearance for highway. The dealer removed the fuel from the truck and replaced it with their own, only to then tell us we ruined the entire fuel system, which would need to be replaced at a cost of @ $14,000. Then they added that we had voided the vehicle warranty from contamination. We took the truck directly to cummins, who diagnosed 2 faulty injectors and replaced them at a cost of @$1700. The truck ran fine for 3 years, then same trouble again, took it back to dodge at our mechanics request, and got the same total replacement scenario. Went back to cummins yesterday, where they service tech told me 1. Dodge buys the engines from cummins just above cost, and carries the entire warranty, 2. Dodge locked cummins out of the engines through programming and different plug connector 3. He had many people with the same experience as we did, turning the problem back on the owner and refusing service. He said in fact he did not know of dodge honoring engine warrantees at all, and it was a sore issue for cummins reputation. Cummins sent us to a third party, were the truck is now. While talking to dodge corporate the first time around, they told me they count on their dealers to be the "eyes and ears" of the company and leave it to them to decide warranties. It is not right to void over a faulty component, one which the dealer could not even diagnose. If i took it to a regular mechanic for a spark plug and they told me i needed a new engine, that would show extreme negligence. |
| Vehicle Mileage at Failure | 27000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WHITE HALL, MD |
| VIN pattern | 3D7KS28C45GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
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| Dealer's name | |
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