| Issue ID | 1044430 |
| Internal NHTSA # | 10566149 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 19/12/13 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | 2004 dodge ram 2500. Consumer writes in regards to tie rod ball stud recall notice, heater controller unit, front end steering control and suspension issues. Consumer seeks reimbursement for repairs. *smd the consumer stated the steering box and power steering pump were replaced. The source was metal shavings in the steering box. Also, it was noted the sway bar links were worn out, and the dealer was unable to perform a full alignment, because the upper ball joints were loose. The consumer had to manually move the heater blender door, in order to turn off the heat. The check engine light illuminated, which was traced to a frayed wire, and eventually fixed. The consumer stated a service advisor informed him, nothing needed to be done to the vehicle, as far as the recall was concerned, after only looking at the vehicle for a few seconds. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 3 |
| Source of the issue | CONSUMER LETTER |
| City and State | SEATTLE, WA |
| VIN pattern | 3D7KU28C54GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CROWN HILL AUTOMOTIVE |
| Dealer's telephone number | |
| Dealer's city | SEATTLE |
| Dealer's state code | WA |
| Dealer's ZIP code | 98117 |