| Issue ID | 1364891 |
| Internal NHTSA # | 10967490 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 20/03/17 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | tl* takata recall. The contact owns a 2004 dodge ram 2500. The contact stated that when entering the vehicle and close the driver side front door, there was a loud noise of glass falling. The contact noticed the driver side rear window had shatter. The vehicle was not taken to the dealer and was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate mileage was 112,000. In addition, the contact received notification of nhtsa campaign number: 16v452000 (air bags) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure. Vin tool confirms part not available. |
| Vehicle Mileage at Failure | 112000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LONG BEACH, CA |
| VIN pattern | 3D7KU28C04GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |