| Issue ID | 1242727 |
| Internal NHTSA # | 10807663 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 01/01/15 |
| Component | VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 dodge ram 2500. The contact stated that the windshield wipers failed and sporadically wiped the windshield. The dealer stated that the vehicle was not included in nhtsa campaign number: 09e009000 (visibility). The dealer inspected the vehicle and found that the windshield motor assembly failed. The manufacturer was not contacted. The vehicle was not repaired. The vin was not available. The approximate failure mileage was 95,000. Updated 02/05/16*lj the consumer stated when the wiper were on intermittent, t hey wiped 2-3- times at once. When they were adjusted to wipe faster, the didn't wipe at all. They would wipe when the key fob was activated to unlock the doors. Updated 02/10/16.*jb |
| Vehicle Mileage at Failure | 104405 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | DACULA, GA |
| VIN pattern | 3D7KU28C74GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | KILE CHRYSLER |
| Dealer's telephone number | |
| Dealer's city | CLEVELAND |
| Dealer's state code | TN |
| Dealer's ZIP code | 37320 |