| Issue ID | 1173191 |
| Internal NHTSA # | 10704089 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 11/07/14 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | In july 2014, traveling along a 2 lane highway, we hit a bump in the road and the truck started to violently shake to the point where we had to come to a complete stop on the road. Scared the entire family as we got out to see if we had a tire failure. Nothing seemed out of the ordinary. Continued on the vacation and had it occur 3-5 more times while in the truck. While on vacation, had the steering damper(stabilizer) and rotated the tires but that did not fix the problem. Upon return home, took it to a non-chrysler service center as the local dodge dealer was 3 weeks out on getting the truck in. They replaced both upper and lower tie rods joints, wheel bearings and aligned the vehicle. $2000 approximate cost plus the steering stabilizer and no fix. Took the truck on another extended trip on 4/3 and had it occur again. When i called chrysler dealer today (4/6), the service advisor was unaware of any problems with this truck and advised me to bring it in which i will do next week. It still has the passenger air bag recall out on it. All previous recalls have been inspected by chrysler service centers. This is a very dangerous situation and i fear that allowing the truck on the highway dangers not only me and my family but other motorists traveling near us. |
| Vehicle Mileage at Failure | 98000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AMARILLO, TX |
| VIN pattern | 3D7KU28C74GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |