2004 Dodge RAM 2500 Suspension Front Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge RAM 2500 2004 suspension front. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge RAM 2500 2004 suspension front and complaints other owners have filed.
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2004 Dodge RAM 2500 Suspension Front Problems, Complaints and Defects

 Issue ID698986
 Internal NHTSA #10247231
 ManufacurerCHRYSLER GROUP LLC
 BrandDODGE
 ModelRAM 2500
 Model Year2004
 File date24/03/08
 ComponentSUSPENSION:FRONT
Product type codeVEHICLE
 Description of the problemOn 3-24-08, my vehicle failed state inspection at shaffer's auto service center; 422 taylor st.; new castle, pa 16101 (724-654-1088). Since it was under an extended warranty plan, i took it to king's chrysler; 3239 wilmington rd.; new castle, pa 16105 (724-654-7761) to be fixed. They replaced both front universal joints. But they said that all four ball joints were within specifications for allowed movement. My 2004 dodge ram 2500 had 32083 miles on it then. A remark was made that the balljoints should last another 5 thousand miles or so. Today i wanted to have them checked, since i have 37,000 miles on the vehicle. I have been continually worried that a wheel might break off since this vehicle failed inspection at shaffer's. And this is the second time that i took it back to king's to see if the balljoints were bad enough to change. Today, they told me i voided the warranty because i had locking hubs installed on the vehicle to improve fuel mileage. I had the hubs installed after it failed inspection and they said it would last a while longer. I plan on changing the balljoints at my own expense now. But am troubled that they didn't change them at the time because if one breaks, then a wheel could fall off my vehicle and i could be injured as well as anyone else who was near me on the highway. I have recently been doing a lot of traveling on interstate rt. 80, across pa and am afraid one will break at 65 mph as i travel rt. 80. Should vehicle dealers be permitted to defy the authority of another state vehicle inspection station to keep from doing warranty work? I believe that their negligence has put me and others at risk on the road ways i travel.
 Vehicle Mileage at Failure31993
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StatePULASKI, PA
VIN pattern 3D7KU28C64GXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameSHAFFER'S SERVICE CENTER
 Dealer's telephone number727-654-1088
 Dealer's cityNEW CASTLE
 Dealer's state codePA
 Dealer's ZIP code16101
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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