| Issue ID | 555657 |
| Internal NHTSA # | 10132305 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 01/04/04 |
| Component | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT |
| Product type code | VEHICLE |
| Description of the problem | Dt: the contact owns a 2004 dodge ram 2500 diesel. The contact complained about front upper and lower ball joint problem. The failure mileage the first time was 5000 miles,the upper ball joints had to be replaced. The failure mileages the second time was 20,300 miles and the upper and lower ball joints had to be replaced. The upper ball joints were changed twice, and the lower ball joints were replaced once in a year and a half period. The factory tire size was lt26570r17. At first incident the tires and rims were factory equipment, and at the second incident it was after market equipment.*ak |
| Vehicle Mileage at Failure | 5000 |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | KEAAU, HI |
| VIN pattern | 3D7KU28C64GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/01/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | KAMAAINA MOTORS |
| Dealer's telephone number | |
| Dealer's city | HILO |
| Dealer's state code | HI |
| Dealer's ZIP code |