2004 Dodge RAM 2500 Structure Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge RAM 2500 2004 structure. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge RAM 2500 2004 structure and complaints other owners have filed.
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2004 Dodge RAM 2500 Structure Problems, Complaints and Defects

 Issue ID1027054
 Internal NHTSA #10555236
 ManufacurerChrysler Group LLC
 BrandDODGE
 ModelRAM 2500
 Model Year2004
 File date10/06/08
 ComponentSTRUCTURE
Product type codeVEHICLE
 Description of the problemI have a 2004 dodge ram 2500. My truck is taken care of very well. I believe it was in june 2008 when i first started to notice small cracks in the center of my dash. At that time i was the parts manager for a general motors dealership that also owned a dodge dealership next door. I spoke to the service manager and was told it was a common problem and dodge would replace the dash for a $100. 00 deductible. I left that job and never had the dash replaced. I later went to a dodge dealer near my home and was told to contact chrysler customer assistance. Chrysler told me they would only pay 50% of the repairs. I did not agree to the offer. It would cost me $700 to $800 out of my pocket. I put a carpeted mat over the top of the dash to cover up the holes. There are actually holes and big pieces of plastic upper dash falling into the dash. In october 2013 i went back to my local dodge dealer to tell them if they paid for the parts i would do the labor myself. They have changed their offer and only want to pay 50% of parts now. My part would be $495. 00. I tried a different dealer only to be told that chrysler would not give any help. They told me that it was due to the texas heat. That is not true because it is happening all over the united states. There needs to be a safety recall opened because this is a safety issue. If these vehicles are in a accident to where the passenger side airbag is deployed it is going to fill the passenger compartment with flying pieces of plastic that may impale its passengers. Maybe chrysler is waiting on a few accidents to where the passengers have plastic sticking out of their bodies. Maybe a couple of lawsuits will get them off their rears. I spent over thirty years in general motors and dodge dealership service departments. I do have some knowledge of these things.
 Vehicle Mileage at Failure
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateKATY, TX
VIN pattern 3D7KU28C64GXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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