| Issue ID | 897983 |
| Internal NHTSA # | 10440643 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 18/12/11 |
| Component | STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 dodge ram 2500 diesel. The contact stated that the shock absorber lift for the front hood failed, causing the hood to fall and drop on the contact but the contact was uninjured. The contact stated that the failure was most prominent in colder weather and the shock absorber was unable to hold the weight of the hood. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who advised the contact to take the vehicle to the dealer. The vehicle was not repaired. The failure and the current mileage was 25,000. Updated 01/11/12*lj updated 01/19/12 |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | RIVERSIDE, CA |
| VIN pattern | 3D7KA28C84GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/02/05 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | MAN |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MOSS BROTHERS DODGE |
| Dealer's telephone number | 951-688-6200 |
| Dealer's city | RIVERSIDE |
| Dealer's state code | CA |
| Dealer's ZIP code |