| Issue ID | 1593115 |
| Internal NHTSA # | 11244636 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 14/08/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The ball joints were replaced when i purchased the truck, the complete front tie rods as a kit were replaced this week now to get a wheel alignment i have to replace the lower intermediate shaft on the steering column? I went to dodge and was told the steering shaft is available but would not work as i needed to replace the upper as well as it is no longer available that dodge upgraded the item? The total cost would be $600+ for both? If the steering components for driving have been upgraded and the original is no longer made available why is this not a recall? If the u-joint fails the truck is going to be unsteer able? Why was an upgrade done and no one informed? Why does the cost go to me when i should be able to buy the oem section that was made in 2004? It is discontinued every where on line for purchase. There fore there is a defect or issue that has been identified and not shared with the public! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HALIFAX, MA |
| VIN pattern | 3D7KU28D94GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |