2004 Dodge RAM 2500 Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge RAM 2500 2004 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge RAM 2500 2004 steering and complaints other owners have filed.
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2004 Dodge RAM 2500 Steering Problems, Complaints and Defects

 Issue ID1128794
 Internal NHTSA #10652944
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelRAM 2500
 Model Year2004
 File date01/01/14
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemI was driving home one evening and my truck started swaying on the highway and i exited immediately and almost ran into the wall. It somehow straightened out and i limped it to a parking lot which luckily was right there. I saw that my left tie rod had broke off. I called a tow truck and had it taken to a shop. I sent the proper documentation to chrysler customer assistance and after 3+/- weeks i called and talked to them and they said that i will not get reimbursed! They tried to say that it wasn't a dodge part that was put on. I explained that it was a moog part that was put on after mine broke. And i tried several times to explain to them that it was a dodge part that broke. I kept the original tie rod end that broke and have pics of the incident. No matter what i said it didn't matter and i tried to speak to a supervisor and that didn't happen and i still have yet to receive a call back or anything whatsoever. I'm very upset about this especially since they basically told me to bad. Not sure if the conversations are recorded but i hope they are. Needing some assistance on this matter asap please. My recall was n62/nhtsa 13v-528.
 Vehicle Mileage at Failure172000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateCONVERSE, TX
VIN pattern 3D7KU28CX4GXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type4WD
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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