| Issue ID | 1075085 |
| Internal NHTSA # | 10597440 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 04/02/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I received a safety recall notice (n62/nhtsa 13v-528) to have the tie-rod end replaced on my vehicle. I contacted chrysler and they brought it in to confirm the recall was needed. It was and they put the parts on order. Chrysler supplies my dealership with one set of parts at a time. It takes about two weeks to complete the process per vehicle. I am number 360 something in line to get this repair. At this rate my repair will be completed in about 14 years which i believe is a failure to remedy this defect within a "reasonable time". I am forced to repair the part at my own expense. The notice told me i could submit the receipt for reimbursement but only if i had it repaired already before the recall notice. This seems like a tactic by chrysler to avoid monetary or legal responsibility for the defect. They told me that they were not telling people not to drive their vehicle but doing so was "at the drivers discretion", releasing themselves from liability if a failure occurred. |
| Vehicle Mileage at Failure | 106000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MISSOULA, MT |
| VIN pattern | 3D3KU28C14GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |