| Issue ID | 1037276 |
| Internal NHTSA # | 10563040 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 13/01/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | 2004 dodge ram 2500. Consumer writes in regards to the tie rod recall notice and requests reimbursement for repairs. *smd the consumer stated while driving, the left front tie rod end broke, and he lost steering in the vehicle. The consumer received a safety recall about the problem 2-3 weeks prior, but misplaced it. The consumer called the dealer and provided them with the vin, and the dealer stated it would be fixed under the recall. The vehicle was towed to the dealer. However, the next the day the consumer received a call from the dealer, stating the repair would not be covered under the recall. The dealer quoted the consumer a cost of $ 470. 00. The consumer authorized the repair. When the consumer arrived home, he found the recall notice, where it did state the left tie rod would be covered. *jb updated 02/27/14 updated 03/13/14 |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | BRANDON, VT |
| VIN pattern | 3D7KU28D74GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | FOSTER MOTORS INC |
| Dealer's telephone number | 802-388-9961 |
| Dealer's city | MIDDLEBURY |
| Dealer's state code | VT |
| Dealer's ZIP code | 05753 |