| Issue ID | 1031727 |
| Internal NHTSA # | 10558639 |
| Manufacurer | Chrysler Group LLC |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 06/01/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Recall n62/h46 i received a recall notice in the mail about left tie rod replacement/ inspection. Chrysler has known about this recall since nov 6th/2013. I called cherry creak dodge- aurora co on jan 3rd/ was told to call back on the 6th. Called back jan 6th they had no info was told they would call me back in 30 min.. Never received a call back. I called again talked to diff person / was told they had no parts to fix problem and they would not be receiving any until end of january/ this is unacceptable, knowing that if this part breaks it could cause major (crash or death without warning ) their words . God help chrysler.. If this should happen to anyone. This is my daily vehicle, i drive a min 65 miles per day to and from work. Now the mental uncertainty every day for another month. Will this part break ? / chrysler should have priority parts sent to all dealers to fix this problem before they tell people to call any dealer/ then this fix needs to be done asap... Not this half ass effort with those that are employed by dealerships not having a clue as to what is going on .. Bad bad bad !! |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AURORA, CO |
| VIN pattern | 1D7KU28D34JXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |