| Issue ID | 1470809 |
| Internal NHTSA # | 11098803 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 26/05/18 |
| Component | STEERING:GEAR BOX (OTHER THAN RACK AND PINION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 dodge ram 2500. While driving approximately 10 mph, the power steering gear box side bolt sheared in half. The vehicle was towed to an independent mechanic and repaired. The mechanic informed the contact of a possible recall, but the contact did not have the recall information available. The contact called lithia chrysler jeep dodge of grants pass (1421 ne 6th st, grants pass, or 97526) and was informed that the vin was not included in a recall for the failure. The manufacturer had not been contacted. The failure mileage was 152,073. |
| Vehicle Mileage at Failure | 152073 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GRANTS PASS, OR |
| VIN pattern | 3D7KU28C94GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |