| Issue ID | 1529510 |
| Internal NHTSA # | 11170035 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 18/06/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | My truck is only used for towing a fifth wheel, thus the low mileage. On a trip, the truck stalled with no warning on the freeway, lost power, power brakes and power steering in the 2nd from right lane. I was barely able to pull it over and stop, in an unsafe area. 4 hrs later a tow for truck and 5th wheel was arranged. The tacoma dodge dealer replaced the lift fuel pump with an in tank lift fuel pump. Apparently the block mounted pump "always fails around 70k miles", which is what my truck has logged. The heat kills the pump. I paid $2106. 47 for the repair. The new pump failed in less than 6 months or 2k miles. The everett dwayne lane dealer has the truck now for two weeks, and cannot get the warranted pump replaced for another 2 weeks due to back order from mopar. I believe the pump to be a defect causing extreme safety hazard, as no warning loss of power steering and brakes are affected. Seniors often drive rv's, many would not be able physically to handle the rig with this failure. Eventually a death will occur, and probably many already have that i am unware of. Recall should be immediate. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cw |
| Vehicle Mileage at Failure | 68531 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EVERETT, WA |
| VIN pattern | 3D3KU28C14GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |