| Issue ID | 562979 |
| Internal NHTSA # | 10138038 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 06/09/05 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 2004 dodge ram 2500 qslt 4 x 4 diesel excessive vibration in steering, seats, floorboards and mirrors at highway speeds around 70 to 75 mph. Vehicle has been to dealer twice for a total of 12 days. Technician has duplicated problem and dealer has tried to rectify problem. Dealer has replaced u-joints, drive shaft, tried rebuilding the differential, even swapped known good wheels and tires from a new vehicle. Tried adjusting air pressures and rotating wheels. Dealer has contacted s. T. A. R. Technical center. The center gave them a lengthy recommendation for isolating this vibration only to seem to have made the vibration worse. At this time the dealer has been told by the manufacturer that they are not authorizing any more attempts to repair this problem. When contacting the customer service center at chrysler i was told to work with the dealer. I was finally told by the dealer that chrysler is aware of this problem and is supposedly working to resolve it. If you ask me, after researching the internet, i have seen this complaint by several consumers of this particular model, and it dates back over a year and a half. *nm |
| Vehicle Mileage at Failure | 17000 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTHINGTON, CT |
| VIN pattern | 3D7KU28C24GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 11/10/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | EXECUTIVE DODGE |
| Dealer's telephone number | 203-949-7437 |
| Dealer's city | WALLINGFORD |
| Dealer's state code | CT |
| Dealer's ZIP code | 06492 |