| Issue ID | 667742 |
| Internal NHTSA # | 10221759 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 12/03/08 |
| Component | POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| Product type code | VEHICLE |
| Description of the problem | 2004 dodge ram diesel 2500 transfer case failed at 59,865 miles and the dealer refused to repair under warranty (maximum protection warranty upgrade purchased) due to no oil in transfer case (improper maintenance). I contacted vernon at transfer case express (510) 533-2273 and was told that this is a common problem with this transfer case that it will develop a leak at the rear seal and all the transmission fluid will leak out while driving. This was confirmed by blumenthal transmission a direct distributor of these transfer cases. This was also confirmed by the fact that no dodge dealer in the usa has this part as it is on back order status greater than 30 days lead time. This presents as a serious vibration in the front of the vehicle (feels like a tire is falling off). |
| Vehicle Mileage at Failure | 59865 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NATIONAL CITY, CA |
| VIN pattern | 3D7KU28674GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 17/11/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | JOHN HINE DODGE |
| Dealer's telephone number | 619-291-3244 |
| Dealer's city | SAN DIEGO |
| Dealer's state code | CA |
| Dealer's ZIP code |