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2004 Dodge RAM 2500 Power Train Driveline Driveshaft Problems, Complaints and Defects

Issue ID	502473
Internal NHTSA #	10090700
Manufacurer	DAIMLERCHRYSLER CORPORATION
Brand	DODGE
Model	RAM 2500
Model Year	2004
File date	15/04/04
Component	POWER TRAIN:DRIVELINE:DRIVESHAFT
Product type code	VEHICLE
Description of the problem	Drive train vibration (high frequency droan) that can be felt in steering wheel, pedals and even in the seat. Purchased in april 04, started trying to get dodge to fix it in may and have made several attempts to no avail. Obtained copy of fax from s. T. A. R center case report that apparently this is a fleet wide problem with my particular mode. Fax states " this condition is currently under investigation by dodge truck division. Tsb / other may be issued when corrective action procedure is defined." since first try to correct in may 04 the vibration fuel line has vibrated lose, fuel injector pump failed leaking fuel out of the rear of the pump, 4 wd transfer case locked up once in high and once in low range at dealers. Dealer had to order parts and were backordered. Rebuilt parts used to replace failed parts. No codes stored in any module. I think these were failures due to the high frequency vibration. My concern is that the bad part in the drive train will eventually fail and possibly lock up the drive train causing me to lose control of the vehicle. In looking at the fax from s. T. A. R. Dodge has a problem with this model and knew it in april 04 but did not notify the dealers or consumers such problem existed. This is a high dollar truck $42,000 msrp and i fear might be my death trap. Model is 2004 dodge ram 2500 hd, cummins 600 diesel, 4 speed automatic transmission, 4 wheel drive, shift on the fly, quad cab, short wheel base. The south alabama service district manager, joe soblinaki, told me this was the first year for the new 4 wheel drive setup. They changed the transfer cases, and switched from a eaton axle to a hendrix axle. I did now know this at the time i bought this vehicle. They have been looking for a fix for 4 months on my vehicle and they still don't have a clue as to the problem or solution. I hate to take this truck to arbitration knowing dodge will resell it again and some other inocent fool will buy it and could get killed in it. Thanks. *ak
Vehicle Mileage at Failure	1
Number of Occurences	3
Source of the issue	NHTSA WEB SITE
City and State	TALLADEGA, AL
VIN pattern	3D7KU28C34GXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	15/04/04
Was original owner?	Y
Anti-lock brakes	N
Cruise control	Y
Number of cylinders	6
Drive train type	4WD
Transmission type	AUTO
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

TMBBR7NE8L0106499 VF3DD9HP0DJ771942 SALWA2KF6GA542351 JNZCR19F260102809 VF3HURHC8CS101443 WBAFF01070L208279 KNADN514AC6717724 MALBM51BLJM495531 WF0JXXGXJJCE54572 LFNA8PCE1SAE46132 1FTRS4XG4MKA04980 4JGDA5HB2FA489730

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2004 Dodge RAM 2500 Power Train Driveline Driveshaft Problems, Complaints and Defects, Recalls and Failures

2004 Dodge RAM 2500 Power Train Driveline Driveshaft Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?