| Issue ID | 667511 |
| Internal NHTSA # | 10221521 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | DODGE |
| Model | RAM 2500 |
| Model Year | 2004 |
| File date | 09/03/08 |
| Component | POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT |
| Product type code | VEHICLE |
| Description of the problem | The vehicle had not been off road for several months but was driven on pavement. While driving down the road, with approximately 10 seconds of warning (similar to a tire howl sound) the front end locked up, jumped in the air and broke off the front drive axles. This caused a loss of steering and jumping of the vehicle. The dealership declared that road debris or an unknown object hit the lip of the front differential cover, which bent it out and causes all of the fluid to leak out, which ultimately resulted in the front end locking up on the highway. This cover hangs out an excessive distanced past the axle housing allowing it to be struck and bent by many objects including road debris. Even though the vehicle is well within manufacturers warranty, they refuse to warranty it. The dealership stated that the entire front end is damaged and requires replacement at an out of pocket expense of approximately $4,350. The dealership also told me that this is not uncommon, that they have had several vehicles come in with the exact same problem. The work has still not been completed and all parts are still available for inspection. |
| Vehicle Mileage at Failure | 27100 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KLAMATH FALLS, OR |
| VIN pattern | 3D7KU28C04GXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 15/12/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LITHA MOTORS |
| Dealer's telephone number | 541-885-8000 |
| Dealer's city | KLAMATH FALLS |
| Dealer's state code | OR |
| Dealer's ZIP code | 97603 |